RigSpark
Terms of Service
These terms are an agreement between you and RigSpark, Inc., a Delaware corporation ("RigSpark", "we", "us"). They cover your RigSpark account on rigspark.si, the RigSpark Crew app for Mac, the RigSpark iPhone app and any paid plan (together, the "Service").
1. Accepting these terms
By creating an account, signing in, installing RigSpark Crew or buying a plan, you agree to these terms. If you use the Service for a company or other organisation, you confirm you can accept these terms for it, and "you" includes that organisation. You must be at least 16 years old and able to form a binding contract where you live. If you don't agree, don't use the Service.
2. What the Service is
RigSpark Crew gives you a crew of AI assistants ("crew members" or "specialists") that run open-weight AI models on your own Macs. The models, your prompts, your files and the crew's outputs stay on your computers; RigSpark does not run models for you on its servers. rigspark.si provides your account, billing, device list and the optional services described in the Privacy Policy.
Each specialist has minimum hardware requirements (installed memory and disk size). We show them before you buy and flag specialists your linked Macs can't run. A crew member that doesn't meet them may run slowly, run in basic mode, or not run at all.
3. Your account
- You sign in with Apple or Google. Keep that account secure; you're responsible for what happens under your RigSpark account.
- Give us accurate billing details and keep them current.
- Tell us at [email protected] if you think someone else has used your account.
4. Plans and prices
Crew members are free in basic mode. Paid plans make them specialists that run their job end to end. Current plans (US dollars, before tax):
| Plan | Price | Includes |
|---|---|---|
| Pro | $29 a month | 1 specialist on up to 2 Macs. Extra specialists $12 a month each. |
| Max | $49 a month | All 4 specialists on every Mac you link. |
| Team | $59 per developer a month | For teams; billed by number of developers. |
| Pro, owned | $249 once, then $99 a year for updates | A perpetual licence to the version you buy, with one year of updates included. Renewing updates is optional. |
The price you agree to at checkout is the price you pay. We may change prices for future billing periods; we'll tell you at least 30 days before a change affects you, and you can cancel before it takes effect.
5. Billing, renewal and taxes
- Payments. Payments are processed by Stripe. We never see or store your full card details.
- Automatic renewal. Monthly and yearly plans renew automatically at the end of each billing period and are charged to your payment method until you cancel.
- Changes. When you change plans, add or remove specialists or change the number of developers, the difference is prorated by Stripe on your next invoice.
- Taxes. Prices exclude sales tax, VAT and similar taxes. Where we're required to collect them, they're added at checkout based on your billing address.
- Failed payments. If a payment fails, we'll retry it and let you know. If it still isn't paid, your account returns to the free basic mode until it is.
6. Cancelling and refunds
- Cancel any time from Plan and billing on rigspark.si ("Manage billing"). Your plan stays active until the end of the period you've paid for, then returns to basic mode. We don't charge cancellation fees.
- 14-day refund. If you're not happy, email [email protected] within 14 days of your first payment for a plan and we'll refund it in full. This applies once per customer, including to the one-time owned licence.
- Outside those 14 days, payments aren't refundable, except where the law requires a refund or where we've failed to provide the Service.
- Nothing in these terms limits rights you have under consumer law where you live, including any statutory right to withdraw from a purchase.
7. Your licence to use RigSpark Crew
While your account is in good standing, we grant you a personal, non-exclusive, non-transferable licence to install and use RigSpark Crew on Macs you own or control, within your plan's limits. You may not resell, sublicense or rent the Service; share one subscription between unrelated people or organisations; get around plan limits, licence checks or security features; or reverse engineer the Service except where the law allows it. Open-source components keep their own licences.
8. AI models, actions and outputs
- Third-party models. The models are made by others and have their own licences. You're responsible for following them, including any limits on commercial use.
- Actions on your behalf. Crew members can run commands, edit files, push code and use services you connect, subject to the approval rules you set. Review what you approve. You're responsible for actions you approve or allow by your settings, and for keeping backups of anything important.
- Outputs. AI output can be wrong, incomplete or insecure. Check it before you rely on it, especially code, financial, legal or medical content. As between you and us, you own your inputs and outputs.
- Connected services. Integrations such as GitHub, Slack or Linear are provided by those companies under their own terms. Their tokens stay on your Mac.
9. Acceptable use
Don't use the Service to break the law, infringe others' rights, create malware or attack systems you don't own or have permission to test, harass people, or generate content that sexualises minors. Don't interfere with rigspark.si or try to access other people's accounts or data.
10. Suspension and termination
You can stop using the Service and delete your account at any time (see the Privacy Policy). We may suspend or close an account that seriously or repeatedly breaks these terms, fails to pay, or puts the Service or others at risk. Where we reasonably can, we'll warn you first. If we close your account without cause, we'll refund the unused part of any prepaid period.
11. Changes to the Service and these terms
We improve RigSpark all the time and may add, change or remove features. If we make a change to these terms that materially affects you, we'll tell you by email or in the app at least 30 days before it takes effect. If you keep using the Service after that, the new terms apply; if you don't agree, you can cancel.
12. Warranty disclaimer
The Service is provided "as is" and "as available". To the extent the law allows, RigSpark disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement, and doesn't promise that the Service or any model will be uninterrupted, error-free or produce particular results. Speed and fit estimates are estimates.
13. Limitation of liability
To the extent the law allows, RigSpark won't be liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill. Our total liability for any claim relating to the Service is limited to the greater of (a) what you paid us in the 12 months before the claim and (b) US$100. Some places don't allow these limits, so they may not apply to you.
14. Indemnity
If you use the Service for a business, you'll defend and indemnify RigSpark against third-party claims arising from your content, your use of the Service in breach of these terms, or actions you approve your crew to take.
15. Governing law and disputes
These terms are governed by the laws of the State of Delaware, USA, without regard to conflict-of-law rules. Courts in Delaware have exclusive jurisdiction, except that you may bring a claim in the courts where you live if your local consumer law gives you that right. Before starting a formal dispute, please email us so we can try to fix it.
16. General
These terms and the Privacy Policy are the whole agreement between you and us about the Service. If a part is unenforceable, the rest still applies. Not enforcing a term isn't a waiver. You can't transfer these terms without our consent; we may transfer them as part of a merger, acquisition or sale of assets.
17. Contact
RigSpark, Inc. · [email protected]